{"id":79278,"date":"2021-04-15T13:22:47","date_gmt":"2021-04-15T13:22:47","guid":{"rendered":"https:\/\/www.innovae.com\/?page_id=79278"},"modified":"2025-09-16T15:23:19","modified_gmt":"2025-09-16T13:23:19","slug":"atr-assistance-technique-a-distance","status":"publish","type":"page","link":"https:\/\/www.innovae.com\/fr\/atr-assistance-technique-a-distance\/","title":{"rendered":"ATR \u2013 Assistance technique \u00e0 distance"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” type=”container” padding_top=”” padding_bottom=”0″ css=”.vc_custom_1757941065516{margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 50px !important;background: #0f0f19 url(https:\/\/www.innovae.com\/wp-content\/uploads\/2021\/02\/cabecera_ATR-1.jpg?id=79073) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_single_image image=”75952″ img_size=”medium” alignment=”center” css_animation=”fadeInDown” css=””][vc_custom_heading text=”Assistance Technique \u00e0 Distance” font_container=”tag:h1|font_size:25PX|text_align:center|color:%23ffffff” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInUp” css=””][vc_btn title=”SOLLICITER UNE D\u00c9MO” style=”gradient-custom” gradient_custom_color_1=”#d50057″ gradient_custom_color_2=”#91004f” shape=”round” size=”lg” align=”center” css_animation=”bounceIn” css=”.vc_custom_1660115455626{margin-top: 20px !important;}” link=”url:https%3A%2F%2Fwww.innovae.com%2Ffr%2Fatr-assistance-technique-a-distance%2F%23Contacte”][\/vc_column][\/vc_row][vc_section css=”.vc_custom_1585653974858{margin-bottom: 50px !important;padding-top: 20px !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_column_text css=”.vc_custom_1756803275679{margin-top: 14px !important;}”]<\/p>\n

Outil collaboratif con\u00e7u pour fournir une assistance technique \u00e0 distance en temps r\u00e9el pour le diagnostic et la r\u00e9solution des incidents<\/span><\/span><\/p>\n

[\/vc_column_text][vc_separator color=”#d1005c” border_width=”2″ css=”.vc_custom_1584965206140{padding-top: -15px !important;}” type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585146231766{margin-top: 50px !important;}”][vc_column][vc_custom_heading text=”Comment fonctionne notre programme d’assistance \u00e0 distance en R\u00e9alit\u00e9 Augment\u00e9e?” font_container=”tag:h2|font_size:30px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column][vc_column_text css=”.vc_custom_1623953144014{margin-top: 20px !important;}”]<\/p>\n

ATR est sp\u00e9cialement con\u00e7u pour que le technicien de terrain re\u00e7oive une assistance \u00e0 distance en temps r\u00e9el pour augmenter l’efficacit\u00e9 des interventions techniques et des t\u00e2ches de maintenance industrielle \u00e0 distance<\/a>.<\/span><\/span>\u00a0<\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1618493107053{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-radius: 5px !important;}” font_icon=”fa fa-wrench” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

TECHNIQUE<\/strong><\/p>\n

Recevez instantan\u00e9ment des instructions visuelles et une assistance technique en temps r\u00e9el sur le terrain lorsque vous en avez le plus besoin.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1648116979121{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-radius: 5px !important;}” font_icon=”far fa-star” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

EXPERT<\/strong><\/p>\n

Guide et fournit des connaissances si n\u00e9cessaire sans avoir besoin de voyager.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1618493152589{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-radius: 5px !important;}” font_icon=”fa fa-television” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

PANNEAU D’ADMINISTRATION<\/strong><\/p>\n

Il s’agit d’une plateforme de gestion et de num\u00e9risation des connaissances g\u00e9n\u00e9r\u00e9es lors de l’assistance \u00e0 distance.<\/p>\n

[\/mvc_infobox][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1604674390380{background-color: #f7f7f7 !important;}” el_id=”atrvideocorporativo”][vc_row full_width=”stretch_row_content” content_placement=”middle” type=”container” padding_top=”” padding_bottom=””][vc_column width=”1\/2″][vc_video link=”https:\/\/youtu.be\/2uFUHhAONwU” align=”center”][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1585551839825{padding-right: 50px !important;padding-left: 30px !important;}”][vc_custom_heading text=”Technologie de streaming” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none”]<\/p>\n

Service de haute qualit\u00e9 avec peu de bande passante<\/a>.<\/p>\n

[\/vc_column_text][vc_column_text css_animation=”none” css=”.vc_custom_1635837169603{margin-top: -30px !important;}”]<\/p>\n

Une simple connexion de donn\u00e9es \u00e0 basse vitesse suffit pour fonctionner.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”R\u00e9alit\u00e9 augment\u00e9e” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none”]<\/p>\n

Bas\u00e9 sur la r\u00e9alit\u00e9 augment\u00e9e pour superposer des informations sur l’image r\u00e9elle.<\/p>\n

[\/vc_column_text][vc_column_text css_animation=”none” css=”.vc_custom_1635837189740{margin-top: -30px !important;}”]<\/p>\n

Vous permet d’ajouter du texte, des graphiques et des dessins \u00e0 main lev\u00e9e en temps r\u00e9el.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Multi-appareil” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none”]<\/p>\n

D\u00e9velopp\u00e9 avec la technologie Web.<\/p>\n

[\/vc_column_text][vc_column_text css_animation=”none” css=”.vc_custom_1635837211342{margin-top: -30px !important;}”]<\/p>\n

Compatible avec n’importe quel appareil (mobile, tablette, PC, lunettes intelligentes) sans avoir besoin d’installer aucune application.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Interface simple et intuitive” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none”]<\/p>\n

Il ne n\u00e9cessite pas d’exp\u00e9rience et de connaissances techniques pr\u00e9alables pour son utilisation.<\/p>\n

[\/vc_column_text][vc_column_text css_animation=”none” css=”.vc_custom_1635837229284{margin-top: -30px !important;}”]<\/p>\n

Valable pour tout type de profil.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1585551632303{padding-top: 60px !important;padding-bottom: 40px !important;background: #c20056 url(https:\/\/www.innovae.com\/wp-content\/uploads\/2020\/03\/atr_bg_CTA_2.png?id=76093) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1584964844357{margin-bottom: 30px !important;}”][vc_column][vc_custom_heading text=”Souhaitez-vous en savoir plus sur l’assistance \u00e0 distance?” font_container=”tag:h2|font_size:30px|text_align:center|color:%23ffffff” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=””][vc_column_text]<\/p>\n

Si vous souhaitez en savoir plus sur notre solution de t\u00e9l\u00e9maintenance via la r\u00e9alit\u00e9 augment\u00e9e, notre \u00e9quipe se chargera d’une DEMO avec vous<\/span><\/p>\n

[\/vc_column_text][vc_btn title=”DEMANDER UNE D\u00c9MO” style=”gradient-custom” gradient_custom_color_1=”#d50057″ gradient_custom_color_2=”#91004f” shape=”round” size=”lg” align=”center” css_animation=”bounceIn” link=”url:https%3A%2F%2Fwww.innovae.com%2Ffr%2Fatr-assistance-technique-a-distance%2F%23Contacte”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”top” css=”.vc_custom_1585212714489{margin-bottom: 50px !important;}”][vc_row full_width=”stretch_row_content” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Fonctionnalit\u00e9s” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft” css=””][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row gap=”35″ equal_height=”yes” content_placement=”top” css_animation=”none” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585212764111{margin-top: 40px !important;}”][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1618493401428{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-color: #d1005c !important;border-left-style: solid !important;border-right-color: #d1005c !important;border-right-style: solid !important;border-top-color: #d1005c !important;border-top-style: solid !important;border-bottom-color: #d1005c !important;border-bottom-style: solid !important;border-radius: 5px !important;}” font_icon=”fa fa-eye” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

INSTRUCTIONS VISUELS<\/strong><\/p>\n

Il permet de superposer des informations sur une image r\u00e9elle au moyen de textes, graphiques ou dessins.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#ffffff” title_size=”0″ css=”.vc_custom_1756798385752{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 72px !important;padding-left: 20px !important;background-color: #d1005c !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-language” icon_color=”#ffffff” border_clr=”#ffffff” hoverbg=”#ffffff” hoverclr=”#d1005c” icon_bg=”rgba(15,15,25,0.01)”]<\/p>\n

TRADUCTION SIMULTAN\u00c9 <\/strong><\/p>\n

Syst\u00e8me de traduction avanc\u00e9 en temps r\u00e9el dans plus de 40 langues.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1756798265917{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 70px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-folder” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

PARTAGE DES DOSSIERS<\/strong><\/p>\n

Envoi et partage d’images, de vid\u00e9os et de fichiers en temps r\u00e9el.<\/p>\n

[\/mvc_infobox][\/vc_column][\/vc_row][vc_row gap=”35″ equal_height=”yes” content_placement=”top” css_animation=”none” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585213417301{margin-top: 10px !important;}”][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#ffffff” title_size=”0″ css=”.vc_custom_1756798410335{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 72px !important;padding-left: 20px !important;background-color: #d1005c !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-video” icon_color=”#ffffff” border_clr=”#ffffff” hoverbg=”#ffffff” hoverclr=”#d1005c” icon_bg=”#d1005c”]<\/p>\n

ENREGISTREMENT DE VID\u00c9OS <\/strong><\/p>\n

Vous permet d’enregistrer sur vid\u00e9o la s\u00e9ance de pr\u00e9sence t\u00e9l\u00e9commande avec son, image et instructions visuels ajout\u00e9s.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1756798505358{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 46px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-exclamation” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

CR\u00c9ATION ET GESTION DE TICKETS INCIDENT <\/strong><\/p>\n

G\u00e9n\u00e9ration de tickets d’incident par le technicien afin que l’expert puisse ult\u00e9rieurement r\u00e9affecter l’incident ouvert.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#ffffff” title_size=”0″ css=”.vc_custom_1756796925282{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #d1005c !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-file” icon_color=”#ffffff” border_clr=”#ffffff” hoverbg=”#ffffff” hoverclr=”#d1005c” icon_bg=”#d1005c”]<\/p>\n

G\u00c9N\u00c9RATION DE RAPPORTS TECHNIQUES<\/strong><\/p>\n

Cr\u00e9ation automatique de rapports techniques collaboratifs d\u00e9crivant les actions entreprises lors de l’assistance \u00e0 distance pour r\u00e9soudre le probl\u00e8me.<\/p>\n

[\/mvc_infobox][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row_content” parallax=”content-moving” css=”.vc_custom_1585145459711{margin-bottom: 0px !important;padding-bottom: 50px !important;background-color: #f7f7f7 !important;}”][vc_row full_width=”stretch_row_content” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Num\u00e9risation des connaissances” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft” css=””][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585148581544{margin-top: 35px !important;margin-bottom: 20px !important;}”][vc_column][vc_column_text css=”.vc_custom_1618493576761{margin-top: 20px !important;}”]<\/p>\n

ATR vous permet de cr\u00e9er une base de connaissances en gestion des incidents qui est stock\u00e9e dans le panneau d’administration. Depuis le panneau, l’administrateur g\u00e8re l’utilisation de l’outil et acc\u00e8de aux connaissances num\u00e9ris\u00e9es lors de l’assistance \u00e0 distance.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=””][vc_column css_animation=”none” width=”1\/2″][vc_custom_heading text=”Gestion des utilisateurs” font_container=”tag:h3|font_size:22px|text_align:right|color:%23d1005c|line_height:20px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none”]<\/p>\n

Inscription, annulation et gestion des r\u00f4les<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Stockage et acc\u00e8s aux connaissances techniques” font_container=”tag:h3|font_size:22px|text_align:right|color:%23d1005c|line_height:20px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none”]<\/p>\n

Rapports g\u00e9n\u00e9r\u00e9s lors de l’assistance \u00e0 distance, fichiers partag\u00e9s et enregistrements vid\u00e9o des sessions<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Section des statistiques” font_container=”tag:h3|font_size:22px|text_align:right|color:%23d1005c|line_height:20px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none”]<\/p>\n

G\u00e9n\u00e9ration de statistiques sur l’activit\u00e9 r\u00e9alis\u00e9e avec le logiciel d’assistance \u00e0 distance. La plateforme permet d’exporter les donn\u00e9es enregistr\u00e9es au format .csv<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”76030″ img_size=”full” style=”vc_box_rounded” css_animation=”none” css=””][\/vc_column][\/vc_row][\/vc_section][vc_section css=”.vc_custom_1585146028576{padding-bottom: 50px !important;}”][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Multi-appareil” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft”][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585127348014{margin-top: 40px !important;}”][vc_column width=”1\/2″][vc_single_image image=”75972″ img_size=”full” alignment=”right” css=””][\/vc_column][vc_column width=”1\/2″][vc_column_text css=”.vc_custom_1618493693249{margin-top: 35px !important;}”]<\/p>\n

ATR fonctionne sur les syst\u00e8mes d’exploitation iOS, Android et Windows. Il est compatible avec tout smartphone, tablette, PC ou appareil \u00e0 lunettes intelligentes gr\u00e2ce au fait qu’il est d\u00e9velopp\u00e9 en technologie Web.<\/span><\/span>\u00a0<\/span><\/p>\n

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C’est un outil intuitif et facile \u00e0 utiliser qui ne n\u00e9cessite l’installation pr\u00e9alable d’aucune application. <\/span><\/span>Une<\/span> solution<\/span> qui<\/span> am\u00e9liorera<\/span> les<\/span> t\u00e2ches<\/span> de<\/span> maintenance<\/span> gr\u00e2ce<\/span> \u00e0<\/span> la<\/span> r\u00e9alit\u00e9<\/span> augment\u00e9e<\/span>.<\/p>\n

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[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column][vc_column_text css=”.vc_custom_1618493711913{margin-top: 35px !important;}”]<\/p>\n

Il peut \u00e9galement \u00eatre utilis\u00e9 avec les mod\u00e8les de lunettes suivants:<\/span><\/span><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column width=”1\/2″][mvc_infobox title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1752152059317{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d3d3d3 !important;}” image_id=”76001″]<\/p>\n

REALWEAR HTM-1<\/strong><\/h3>\n

[\/mvc_infobox][\/vc_column][vc_column width=”1\/2″][mvc_infobox title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1752152086504{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d3d3d3 !important;}” image_id=”75978″]<\/p>\n

EPSON MOVERIO BT-SERIES<\/strong><\/h3>\n

[\/mvc_infobox][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1585123231598{background-color: #f7f7f7 !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585122528124{padding-bottom: 35px !important;}”][vc_column][vc_custom_heading text=”Avantages” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft”][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][vc_row_inner css=”.vc_custom_1585121940493{margin-top: 40px !important;}”][vc_column_inner width=”1\/4″][vc_single_image image=”74477″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”Efficacit\u00e9” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752152094503{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1618493740050{margin-top: -15px !important;}”]<\/p>\n

R\u00e9duit le temps de diagnostic et de d\u00e9pannage de 15%<\/span><\/span>\u00a0<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”74474″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”\u00c9conomies de co\u00fbts” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752152107040{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1618493759074{margin-top: -15px !important;}”]<\/p>\n

\u00c9vitez les voyages d’experts jusqu’\u00e0 25%<\/span><\/span>\u00a0<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”74480″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”Soutien sur le terrain” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752152112167{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1618493777226{margin-top: -15px !important;}”]<\/p>\n

Assistance et formation instantan\u00e9e des techniciens<\/span><\/span>\u00a0<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”74471″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”Qualit\u00e9 de service” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752152117726{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1618493797722{margin-top: -15px !important;}”]<\/p>\n

Service client instantan\u00e9 gr\u00e2ce \u00e0 des outils avanc\u00e9s<\/span><\/span>\u00a0<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row_content” css=”.vc_custom_1585732375577{padding-bottom: 30px !important;background-color: #ffffff !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Cas d\u2019utilisation” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft” css=””][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585732519943{padding-bottom: 20px !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1585732472823{margin-top: 50px !important;}”][vc_custom_heading text=”Production” font_container=”tag:h3|font_size:30px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”none” css=””][mvc_flip_box height=”320″ lineheight=”1″ size=”28″ image_id=”75855″ radius=”10px” image_size=”350″ color=”#d1005c” bgcolor=”#ededed” caption_url=””]<\/p>\n

Maintenance et r\u00e9paration des infrastructures et des lignes de production plus efficaces gr\u00e2ce \u00e0 l’assistance \u00e0 distance en temps r\u00e9el d’experts et de fournisseurs. Identifiez instantan\u00e9ment les erreurs, r\u00e9duisez les temps de r\u00e9ponse et minimisez les temps d’arr\u00eat de production.<\/p>\n

[\/mvc_flip_box][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1585732455722{margin-top: 50px !important;}”][vc_custom_heading text=”SAT” font_container=”tag:h3|font_size:30px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”none” css=””][mvc_flip_box height=”320″ lineheight=”1″ size=”28″ image_id=”76302″ radius=”10px” image_size=”350″ color=”#d1005c” bgcolor=”#ededed” caption_url=””]<\/p>\n

Optimisation de l’activit\u00e9 des soci\u00e9t\u00e9s de services d’assistance technique. L’utilisation de l’assistance \u00e0 distance avec R\u00e9alit\u00e9 Augment\u00e9e am\u00e9liore la communication entre le centre de service et l’\u00e9quipe technique et apporte une connaissance imm\u00e9diate aux op\u00e9rateurs lors des interventions. De cette mani\u00e8re, les d\u00e9placements inutiles sont \u00e9vit\u00e9s, les performances des techniciens de terrain sont am\u00e9lior\u00e9es et le temps des interventions est r\u00e9duit.<\/p>\n

[\/mvc_flip_box][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1585732468049{margin-top: 50px !important;}”][vc_custom_heading text=”Service client” font_container=”tag:h3|font_size:30px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”none” css=””][mvc_flip_box height=”320″ lineheight=”1″ size=”28″ image_id=”76305″ radius=”10px” image_size=”350″ color=”#d1005c” bgcolor=”#ededed” caption_url=””]<\/p>\n

Optimisation du service rendu au client par les fabricants de machines et projets cl\u00e9 en main. Gr\u00e2ce \u00e0 une assistance \u00e0 distance en R\u00e9alit\u00e9 Augment\u00e9e, l’entreprise propose un accompagnement imm\u00e9diat dans les montages, la r\u00e9paration des pannes, la maintenance des \u00e9quipements, ainsi que dans la formation des techniciens du client.<\/p>\n

[\/mvc_flip_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1745305311025{margin-bottom: -40px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #f7f7f7 !important;}” el_id=”Contacte”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1584964844357{margin-bottom: 30px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_single_image image=”84053″ img_size=”medium” alignment=”center” css=””][vc_custom_heading text=”Souhaitez-vous en savoir plus sur l’assistance \u00e0 distance?” font_container=”tag:h2|font_size:30px|text_align:center|color:%23d50057|line_height:30px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1752152153006{margin-top: 50px !important;}”][vc_column_text css=””]<\/p>\n

Si vous souhaitez en savoir plus sur notre solution d’assistance \u00e0 distance via la r\u00e9alit\u00e9 augment\u00e9e, notre \u00e9quipe se chargera d’une D\u00c9MO avec vous.<\/span><\/p>\n

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