{"id":73109,"date":"2017-11-16T18:02:20","date_gmt":"2017-11-16T18:02:20","guid":{"rendered":"https:\/\/www.innovae.com\/?page_id=73109&lang=en"},"modified":"2026-02-06T13:46:20","modified_gmt":"2026-02-06T11:46:20","slug":"atr-technical-remote-assistant","status":"publish","type":"page","link":"https:\/\/www.innovae.com\/en\/atr-technical-remote-assistant\/","title":{"rendered":"ATR – Remote Assistance"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” type=”container” padding_top=”” padding_bottom=”0″ css=”.vc_custom_1757940858450{margin-bottom: 0px !important;padding-top: 80px !important;padding-bottom: 50px !important;background: #0f0f19 url(https:\/\/www.innovae.com\/wp-content\/uploads\/2021\/02\/cabecera_ATR-1.jpg?id=79073) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_single_image image=”75953″ img_size=”medium” alignment=”center” css_animation=”fadeInDown” css=””][vc_custom_heading text=”Technical Remote Assistant” font_container=”tag:h1|font_size:25PX|text_align:center|color:%23ffffff” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInUp” css=””][vc_btn title=”BOOK A DEMO” style=”gradient-custom” gradient_custom_color_1=”#d50057″ gradient_custom_color_2=”#91004f” shape=”round” size=”lg” align=”center” css_animation=”bounceIn” css=”.vc_custom_1765361405544{margin-top: 20px !important;}” link=”url:https%3A%2F%2Fwww.innovae.com%2Fen%2Fatr-technical-remote-assistant%2F%23Contact”][\/vc_column][\/vc_row][vc_section css=”.vc_custom_1585653974858{margin-bottom: 50px !important;padding-top: 20px !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_column_text css=”.vc_custom_1765361419126{margin-top: 15px !important;}”]<\/p>\n

A collaborative tool designed to provide real-time remote support to quickly diagnose and solve technical problems<\/span><\/p>\n

[\/vc_column_text][vc_separator color=”#d1005c” border_width=”2″ css=”.vc_custom_1584965206140{padding-top: -15px !important;}” type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585146231766{margin-top: 50px !important;}”][vc_column][vc_custom_heading text=”How does our Augmented Reality remote assistant software work?” font_container=”tag:h2|font_size:30px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column][vc_column_text css=”.vc_custom_1648539205948{margin-top: 20px !important;}”]<\/p>\n

ATR is specifically designed to provide field technicians real-time remote assistant support to increase efficiency in technical interventions and in remote industrial maintenance<\/a> tasks.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1765361918429{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-radius: 5px !important;}” font_icon=”fa fa-solid fa-wrench” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

TECHNICIAN<\/strong><\/p>\n

Access real-time instructions and technical support in the field, right when you need it<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1765361947933{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-radius: 5px !important;}” font_icon=”fa fa-regular fa-star” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

EXPERT<\/strong><\/p>\n

Assist and share expertise from your location without the need to travel<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1765361974388{padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-radius: 5px !important;}” font_icon=”fa fa-solid fa-desktop” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

ADMINISTRATION DASHBOARD<\/strong><\/p>\n

A platform that captures, manages, and digitalizes the knowledge created during remote support sessions<\/p>\n

[\/mvc_infobox][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1585213825528{background-color: #f7f7f7 !important;}”][vc_row full_width=”stretch_row_content” content_placement=”middle” type=”container” padding_top=”” padding_bottom=””][vc_column width=”1\/2″][vc_video link=”https:\/\/youtu.be\/SlBRshXlfAI” align=”center”][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1585551839825{padding-right: 50px !important;padding-left: 30px !important;}”][vc_custom_heading text=”Streaming Technology” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none” css=””]<\/p>\n

High quality-service even with low bandwidth<\/a>.<\/p>\n

A simple low-speed data connection is sufficient to operate.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Augmented Reality” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none” css=””]<\/p>\n

Uses Augmented Reality to overlay information on the real image.<\/p>\n

Supports texts, predefined graphics and freehand drawings in real time.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Cross-Platform Compatibility” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none” css=””]<\/p>\n

Developed with web technology.<\/p>\n

Compatible with any device (Mobile, tablet, PC, Smart Glasses) without the need to install any application.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Easy and Intuitive Interface” font_container=”tag:h3|font_size:25px|text_align:left|color:%23d1005c|line_height:25px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none” css=””]<\/p>\n

No previous experience or technical knowledge is required.<\/p>\n

Designed for all users<\/span>.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1648539006163{padding-top: 60px !important;padding-bottom: 40px !important;background: #c20056 url(https:\/\/www.innovae.com\/wp-content\/uploads\/2020\/03\/atr_bg_CTA_2.png?id=76093) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1584964844357{margin-bottom: 30px !important;}”][vc_column][vc_custom_heading text=”Want to Learn More About Remote Assistance?” font_container=”tag:h2|font_size:30px|text_align:center|color:%23ffffff” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=””][vc_column_text css=””]<\/p>\n

Book a demo today and see how our Augmented Reality solution can transform your remote technical support.<\/span><\/p>\n

[\/vc_column_text][vc_btn title=”REQUEST A DEMO” style=”gradient-custom” gradient_custom_color_1=”#d50057″ gradient_custom_color_2=”#91004f” shape=”round” size=”lg” align=”center” css_animation=”bounceIn” css=”” link=”url:https%3A%2F%2Fwww.innovae.com%2Fen%2Fatr-technical-remote-assistant%2F%23Contact”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”top” css=”.vc_custom_1585212714489{margin-bottom: 50px !important;}”][vc_row full_width=”stretch_row_content” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Features” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft”][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][vc_empty_space height=”50px”][\/vc_column][\/vc_row][vc_row gap=”35″ equal_height=”yes” content_placement=”top” css_animation=”none” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1595406946080{margin-top: 40px !important;margin-bottom: 40px !important;}”][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1765362061822{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-eye” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

VISUAL
\nGUIDANCE<\/strong><\/p>\n

Overlay information on real-world images using text, graphics, or drawings.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#ffffff” title_size=”0″ css=”.vc_custom_1765362122671{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #d1005c !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-language” icon_color=”#ffffff” border_clr=”#ffffff” hoverbg=”#ffffff” hoverclr=”#d1005c” icon_bg=”rgba(15,15,25,0.01)”]<\/p>\n

LIVE
\nTRANSLATION<\/strong><\/p>\n

Translate conversations in real time across 40+ language.<\/span><\/span><\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1756797213339{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #FFFFFF !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-folder” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

FILE
\nSHARING<\/strong><\/p>\n

Send and share images,
\nvideos and documents
\nin real time.<\/p>\n

[\/mvc_infobox][\/vc_column][\/vc_row][vc_row gap=”35″ equal_height=”yes” content_placement=”top” css_animation=”none” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585213417301{margin-top: 10px !important;}”][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#ffffff” title_size=”0″ css=”.vc_custom_1585220862124{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #d1005c !important;border-left-color: #d1005c !important;border-left-style: solid !important;border-right-color: #d1005c !important;border-right-style: solid !important;border-top-color: #d1005c !important;border-top-style: solid !important;border-bottom-color: #d1005c !important;border-bottom-style: solid !important;border-radius: 5px !important;}” font_icon=”fa fa-video-camera” icon_color=”#ffffff” border_clr=”#ffffff” hoverbg=”#ffffff” hoverclr=”#d1005c” icon_bg=”#d1005c”]<\/p>\n

VIDEO
\nRECORDING<\/strong><\/p>\n

Video recording of the
\nremote assistance
\nsession including sound,
\nimage and added
\nvisual instructions.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1756798646060{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-exclamation” icon_color=”#d1005c” border_clr=”#d1005c” hoverbg=”#d1005c” hoverclr=”#ffffff”]<\/p>\n

MANAGEMENT OF
\nTROUBLE-TICKETS<\/strong><\/p>\n

Generation of incident
\ntickets by the technician
\nso that the expert
\ncan later reassign the
\nopen incident.<\/p>\n

[\/mvc_infobox][\/vc_column][vc_column css_animation=”none” width=”1\/3″][mvc_infobox info_opt=”show_icon” icon_size=”50″ icon_height=”100″ icon_radius=”50%” border_width=”2″ title_color=”#ffffff” title_size=”0″ css=”.vc_custom_1756798670044{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 46px !important;padding-left: 20px !important;background-color: #d1005c !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d1005c !important;}” font_icon=”fa fa-solid fa-file” icon_color=”#FFFFFF” border_clr=”#ffffff” hoverbg=”#ffffff” hoverclr=”#d1005c” icon_bg=”#d1005c”]<\/p>\n

TECHNICAL
\nREPORTING<\/strong><\/p>\n

Automatic creation of collaborative technical reports that describe the actions taken during remote assistance to resolve the problem.<\/p>\n

[\/mvc_infobox][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row_content” parallax=”content-moving” css=”.vc_custom_1585145459711{margin-bottom: 0px !important;padding-bottom: 50px !important;background-color: #f7f7f7 !important;}”][vc_row full_width=”stretch_row_content” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Digital Knowledge Management” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft” css=””][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585148581544{margin-top: 35px !important;margin-bottom: 20px !important;}”][vc_column][vc_column_text css=”.vc_custom_1765362154557{margin-top: 20px !important;}”]<\/p>\n

With ATR, you can build a centralized knowledge base for incident management. Administrators can manage the platform and access all digitized insights collected during remote support sessions.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=””][vc_column css_animation=”none” width=”1\/2″][vc_custom_heading text=”User Management” font_container=”tag:h3|font_size:22px|text_align:right|color:%23d1005c|line_height:20px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none” css=””]<\/p>\n

Add, remove, and manage user roles<\/span>.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Digital Knowledge Hub” font_container=”tag:h3|font_size:22px|text_align:right|color:%23d1005c|line_height:20px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none” css=””]<\/p>\n

Access all digitized technical knowledge, including reports generated during remote assistance, shared files, and recorded session videos<\/span>.<\/p>\n

[\/vc_column_text][vc_custom_heading text=”Advanced Analytics” font_container=”tag:h3|font_size:22px|text_align:right|color:%23d1005c|line_height:20px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css_animation=”none” css=””][vc_column_text css_animation=”none” css=””]<\/p>\n

Track and analyze software usage with detailed statistics. Export data easily in .csv format for further reporting<\/span>.<\/p>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”76031″ img_size=”full” style=”vc_box_rounded” css_animation=”fadeIn” css=””][\/vc_column][\/vc_row][\/vc_section][vc_section css=”.vc_custom_1585146028576{padding-bottom: 50px !important;}”][vc_row type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Work Across Any Device” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft” css=””][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585127348014{margin-top: 40px !important;}”][vc_column width=”1\/2″][vc_single_image image=”75973″ img_size=”full” alignment=”right” css=””][\/vc_column][vc_column width=”1\/2″][vc_column_text css=”.vc_custom_1765362260853{margin-top: 35px !important;}”]<\/p>\n

ATR works on smartphones, tablets, PCs, and smart glasses using iOS, Android, and Windows. Its web-based design means no app installation is needed, offering an intuitive remote support experience that improves maintenance efficiency with Augmented Reality<\/span>.<\/p>\n

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Compatible also with the latest smart glasses:<\/p>\n

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REALWEAR HTM-1<\/strong><\/h3>\n

[\/mvc_infobox][\/vc_column][vc_column width=”1\/2″][mvc_infobox title_color=”#0f0f19″ title_size=”0″ css=”.vc_custom_1757940896161{margin-top: 10px !important;margin-bottom: 10px !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 30px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;border-left-style: solid !important;border-right-style: solid !important;border-top-style: solid !important;border-bottom-style: solid !important;border-radius: 5px !important;border-color: #d3d3d3 !important;}” image_id=”75978″]<\/p>\n

EPSON MOVERIO BT-SERIES<\/strong><\/h3>\n

[\/mvc_infobox][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1585123231598{background-color: #f7f7f7 !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585122528124{padding-bottom: 35px !important;}”][vc_column][vc_custom_heading text=”Benefits” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft” css=””][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][vc_row_inner css=”.vc_custom_1585121940493{margin-top: 40px !important;}”][vc_column_inner width=”1\/4″][vc_single_image image=”74478″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”Efficiency” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752151769047{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1765362408077{margin-top: -15px !important;}”]<\/p>\n

Cut the time needed to diagnose and resolve issues by 15%<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”74475″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”Cost Saving” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752151774040{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1765362416628{margin-top: -15px !important;}”]<\/p>\n

Reduce the need for expert travel by up to 25%<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”74481″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”Field Support” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752151778792{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1765362426997{margin-top: -15px !important;}”]<\/p>\n

Instant assistance and training for field technicians<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/4″][vc_single_image image=”74472″ img_size=”130×130″ alignment=”center”][vc_custom_heading text=”Quality of Service” font_container=”tag:h3|font_size:24px|text_align:center|color:%23d1005c|line_height:30px” google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1752151788518{margin-bottom: 30px !important;}”][vc_column_text css=”.vc_custom_1765362434956{margin-top: -15px !important;}”]<\/p>\n

Provide instant support using advanced tools<\/span><\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row_content” css=”.vc_custom_1585732375577{padding-bottom: 30px !important;background-color: #ffffff !important;}”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=””][vc_column][vc_custom_heading text=”Use Cases” font_container=”tag:h2|font_size:38px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”fadeInLeft”][vc_separator color=”#d1005c” border_width=”2″ type=”small” position=”center” thickness=”3″ up=”” down=””][\/vc_column][\/vc_row][vc_row type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1585732519943{padding-bottom: 20px !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1585732472823{margin-top: 50px !important;}”][vc_custom_heading text=”Manufacturing” font_container=”tag:h3|font_size:30px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”none” css=””][mvc_flip_box height=”320″ lineheight=”1″ size=”28″ image_id=”75855″ radius=”10px” image_size=”350″ color=”#d1005c” bgcolor=”#ededed” caption_url=””]<\/p>\n

Leverage real-time remote support from experts to optimize maintenance and repair of your facilities and production lines. Quickly detect issues, speed up responses, and reduce production stoppages<\/span>.<\/p>\n

[\/mvc_flip_box][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1585732455722{margin-top: 50px !important;}”][vc_custom_heading text=”T.A.S” font_container=”tag:h3|font_size:30px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”none” css=””][mvc_flip_box height=”320″ lineheight=”1″ size=”28″ image_id=”76302″ radius=”10px” image_size=”350″ color=”#d1005c” bgcolor=”#ededed” caption_url=””]<\/p>\n

Remote assistance with augmented reality streamlines communication between service centers and field teams. Technicians gain instant guidance, unnecessary travel is minimized, performance is improved, and interventions are completed faster.<\/span><\/p>\n

[\/mvc_flip_box][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1585732468049{margin-top: 50px !important;}”][vc_custom_heading text=”Customer Support” font_container=”tag:h3|font_size:30px|text_align:center|color:%230f0f19″ google_fonts=”font_family:Montserrat%3Aregular%2C700|font_style:400%20regular%3A400%3Anormal” css_animation=”none” css=””][mvc_flip_box height=”320″ lineheight=”1″ size=”28″ image_id=”76305″ radius=”10px” image_size=”350″ color=”#d1005c” bgcolor=”#ededed” caption_url=””]<\/p>\n

Provide fast, effective support with AR-powered remote assistance. Help clients with equipment setup, repairs, maintenance, and train their technicians on the spot<\/span>.<\/p>\n

[\/mvc_flip_box][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” content_placement=”middle” css=”.vc_custom_1745305087301{margin-bottom: -40px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #f7f7f7 !important;}” el_id=”Contact”][vc_row full_width=”stretch_row” type=”container” padding_top=”” padding_bottom=”” css=”.vc_custom_1584964844357{margin-bottom: 30px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_single_image image=”84052″ img_size=”medium” alignment=”center” css=””][vc_custom_heading text=”Discover the Power of Remote Assistance” font_container=”tag:h2|font_size:30px|text_align:center|color:%23d50057|line_height:30px” google_fonts=”font_family:Lato%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C700%2C700italic%2C900%2C900italic|font_style:700%20bold%20regular%3A700%3Anormal” css=”.vc_custom_1765362563340{margin-top: 50px !important;}”][vc_column_text css=””]<\/p>\n

Book a demo today and enjoy a free trial to experience the platform firsthand<\/span>.<\/span><\/p>\n

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